IRDAI Issues Warning: Insurance Companies Must Stop Misleading Claims Settlement Advertisements
New Delhi: The Insurance Regulatory and Development Authority of India (IRDAI) has issued a stern warning to general and health insurance companies to stop publishing misleading advertisements about claims settlement ratios. According to the regulator, there is a significant gap between what insurance companies claim in ads and the actual reality of settlements.
Misleading Claims Settlement Ratios
IRDAI observed that many insurance companies present their claims settlement ratios in a misleading and deceptive manner, making it appear as though very few claims are rejected, while the actual figures submitted to the regulator tell a different story. Companies often use different definitions to calculate settlement ratios and exclude rejected or pending claims in their advertisements. T...









