Government Steps In on 5th Day of IndiGo Crisis, Orders Refunds and Fare Caps
On the fifth consecutive day of IndiGo Airlines’ operational crisis, the government has taken decisive action to protect passengers. Over 400 flights were canceled on Saturday, adding to more than 1,400 cancellations in the past four days, disrupting domestic air travel and causing fares on other airlines to spike.
Government Orders
The Ministry of Civil Aviation (MoCA) has directed IndiGo to process all pending refunds for canceled or disrupted flights by 8 PM on Sunday, 7 December. The ministry warned that failure to comply will result in immediate regulatory action. Additionally, passengers affected by rescheduling must not be charged any fees.
Fare Caps Introduced
To curb exorbitant fares during the disruption, MoCA has also imposed fare caps across all airlines. The minist...









