New Delhi: IndiGo may face stringent action following last December’s mass flight cancellations and delays that disrupted travel for thousands of passengers. The Directorate General of Civil Aviation (DGCA) has submitted a 66-page confidential report to the Aviation Ministry Secretary, Sameer Kumar Sinha, outlining the causes and consequences of the crisis.
Potential Penalties and Accountability
According to sources, the report could trigger action not only against the airline but also against some senior executives, including the Chief Operating Officer (COO). The airline could face a penalty of up to ₹10 crore, while individual cases may attract fines exceeding ₹1 crore. The ministry is now preparing an action-taken report at its level to ensure accountability for the inconvenience caused to millions of passengers.
Multiple Factors Behind the Crisis
The DGCA report indicates that the IndiGo crisis was not deliberate. Rather, it resulted from multiple operational challenges, including:
- Mismanagement of duty rosters
- A shortage of 65 pilots due to new Flight Duty Time Limitations (FDTL) implemented from November
- Adverse weather conditions
- Other logistical issues
The ministry is currently conducting a detailed review of the report to decide on corrective measures and prevent similar disruptions in the future.
The IndiGo flight crisis, which affected passengers nationwide, has now entered the regulatory spotlight, with authorities signaling strict enforcement and accountability measures.
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