The Delhi Development Authority (DDA) is introducing a new system of weekly public hearings to address issues faced by residents of DDA flats, many of which date back decades. DDA Housing Deputy Director Chinmay Chakravarty issued a circular announcing that these hearings will provide a platform for residents to raise concerns related to flat maintenance, housing pockets, security, and other infrastructure issues.
The hearings will be conducted by site engineers along with the in-charges of various housing pockets. They will listen to grievances and ensure timely resolution. The public hearings will take place every Wednesday from 2:30 PM to 4:30 PM.
Site engineers and housing pocket in-charges are required to maintain detailed records of issues raised and participants attending the hearings. The engineers are responsible for resolving problems in a time-bound manner. Chief engineers of all zones have been instructed to ensure smooth implementation of this system.
DDA began its housing activities in 1967 and has launched over 50 housing schemes since then. As of 2022, there are more than 240 Resident Welfare Associations (RWAs) under DDA. The introduction of weekly hearings aims to provide residents with direct access to officials, reducing the need to visit headquarters for unresolved issues.
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