IndiGo Faces CCI Probe After Mass Flight Cancellations in December

New Delhi — India’s largest airline, IndiGo, is now under the lens of the Competition Commission of India (CCI) following massive flight cancellations in December 2025. The CCI has ordered a detailed investigation into the airline’s actions, which affected thousands of passengers and disrupted the domestic aviation market.

Peak season cancellations raise concerns

The CCI is concerned that the large-scale cancellations during a peak travel period caused significant inconvenience to passengers and negatively impacted the domestic aviation sector. The commission has instructed its Director General (DG) to conduct the probe and submit a report within 90 days, which will determine further action against the airline.

Previous regulatory issues

This investigation adds to IndiGo’s recent regulatory troubles. Earlier, the Directorate General of Civil Aviation (DGCA) had already reduced IndiGo’s winter schedule by 10% in early December 2025. The CCI noted that passengers who had booked tickets had little choice but to either accept last-minute cancellations or pay significantly higher rates for alternative flights.

The commission stated, “Such conduct by a dominant company can be considered restrictive under Section 4(2)(b)(i) of the Competition Act for limiting service provisions.”

Scale of disruption

Between 3–5 December 2025, IndiGo cancelled 2,507 flights and delayed 1,852 others, stranding passengers at airports nationwide. Over 300,000 travelers were reportedly affected. The airline, which controls roughly 65% of the domestic aviation market, cited a severe crew shortage caused by its inability to implement new pilot rest regulations as the reason for the cancellations.